Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the EaseNotify website notification service platform operated by EaseNotify ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and EaseNotify, governed by the laws of India.

Important: By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

EaseNotify provides a Software-as-a-Service (SaaS) platform that enables users to create, customize, and display banner notifications on their websites. Our Service includes:

  • Web-based dashboard for creating and managing banner notifications
  • JavaScript widget for displaying notifications on user websites
  • Customization tools for styling and content
  • Analytics and reporting features
  • Customer support and documentation

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice to users.

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized access
  • Ensuring your account information remains current and accurate

4. Plans and Billing

4.1 Plan Types

We offer the following plans:

  • Single Site Plan: Full features for one website - one-time payment
  • Unlimited Plan: Full features for unlimited websites - one-time payment

4.2 Billing and Payments

  • All prices are listed in United States Dollar (USD) unless otherwise specified
  • Payments are processed securely through third-party payment processors
  • One-time payment provides lifetime access to your selected plan
  • No recurring charges or automatic renewals

4.3 Refunds

Due to the digital nature of our service and lifetime access model, we generally do not provide refunds. However, we may consider refunds on a case-by-case basis within 15 days of purchase for:

  • Technical issues preventing service use
  • Service not working as advertised
  • Duplicate purchases

Refund requests must be submitted to [email protected] within 15 days of purchase.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Service to:

  • Display legitimate marketing and promotional notifications
  • Provide important announcements to website visitors
  • Share updates about products, services, or events
  • Enhance user experience on your websites

5.2 Prohibited Uses

You may NOT use our Service for:

  • Illegal, fraudulent, or deceptive activities
  • Spam, unsolicited communications, or phishing
  • Malware, viruses, or malicious code distribution
  • Adult content, gambling, or illegal substances promotion
  • Harassment, threats, or abusive content
  • Copyright or trademark infringement
  • False advertising or misleading claims
  • Violating any applicable laws or regulations
  • Circumventing our security measures or access controls
  • Interfering with other users access to the Service

6. User Content and Data

6.1 Your Content

You retain ownership of all content you submit to our Service. By using our Service, you grant us a limited, non-exclusive license to:

  • Store and process your content to provide the Service
  • Display your notifications on your specified websites
  • Make technical modifications necessary for Service operation
  • Create backups and ensure data security

6.2 Content Standards

All content must:

  • Comply with applicable laws and regulations
  • Be accurate and not misleading
  • Respect intellectual property rights
  • Be appropriate for general audiences
  • Not violate our Acceptable Use Policy

6.3 Content Removal

We reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable, with or without notice.

7. Intellectual Property Rights

7.1 Our Rights

EaseNotify and its licensors own all rights, title, and interest in:

  • The EaseNotify platform and software
  • Our trademarks, logos, and brand elements
  • Documentation and support materials
  • Technical innovations and improvements
  • Aggregated and anonymized usage data

7.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Service for your business purposes. This license terminates when your subscription ends or these Terms are violated.

8. Service Availability and Support

8.1 Uptime and Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Emergency repairs or security updates
  • Third-party service provider issues
  • Network connectivity problems
  • Force majeure events

8.2 Customer Support

We provide customer support via email at [email protected]. Support is available 24/7. Response times:

  • All Users: 24-48 hour response time
  • Technical Issues: Priority support for service-affecting problems

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our data practices as described in our Privacy Policy.

We comply with Indian data protection laws, including:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices) Rules, 2011
  • Any applicable state data protection regulations

10. Disclaimers and Limitations

10.1 Service Disclaimer

Our Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all warranties, express or implied, including:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Accuracy or completeness of information
  • Security of data transmission

10.2 Limitation of Liability

To the maximum extent permitted by Indian law, EaseNotify's total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us for your plan purchase.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

11. Indemnification

You agree to indemnify, defend, and hold harmless EaseNotify and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or notifications
  • Your violation of any law or third-party rights
  • Any dispute between you and a third party

12. Termination

12.1 Account Deletion by You

You may delete your account at any time by contacting support at [email protected]. Upon account deletion, your access to the Service will end immediately. Please note that account deletion is permanent and cannot be undone.

12.2 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or illegal activities
  • Pose a security risk to our Service or other users
  • Abuse our support or customer service

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and data after a reasonable retention period. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification survive termination. No refunds will be provided for terminated accounts except in cases of wrongful termination by us.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at [email protected] to resolve disputes informally. We will make good faith efforts to resolve issues within 30 days.

13.2 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India. You consent to personal jurisdiction in such courts and waive any objection to venue.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EaseNotify regarding the Service and supersede all prior or contemporaneous communications.

14.2 Modifications

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after notification constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that best reflects our intent.

14.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets with reasonable notice to you.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

EaseNotify

Support: [email protected]

Website: https://easenotify.com

Business Address: India
For specific address queries, please contact us via email.

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