Privacy Policy

1. Introduction

EaseNotify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website notification service platform (the "Service"). This policy applies to our website at easenotify.com and all related services.

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. This policy is governed by Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address (when you create an account)
  • Payment information (processed securely through third-party payment processors)
  • Website URLs you add to our service
  • Contact information when you reach out for support
  • Profile information and preferences

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Usage patterns and analytics data
  • Cookies and similar tracking technologies
  • Log files and server data

2.3 Service Usage Data

When you use our notification service:

  • Banner notification content and settings
  • Display metrics and analytics
  • Website integration data
  • User interaction data with notifications

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, maintain, and improve our notification services
  • Account Management: To create and manage your user account
  • Communication: To send important updates, support responses, and service notifications
  • Analytics: To analyze service usage and improve user experience
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send promotional communications (with your consent)
  • Customer Support: To respond to your inquiries and provide technical support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, including:

  • Cloud hosting and infrastructure providers (AWS)
  • Payment processing services
  • Email service providers
  • Analytics and monitoring tools

4.2 Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Cooperate with law enforcement agencies

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Payment Information: Retained as required for tax and regulatory compliance (up to 7 years)
  • Usage Analytics: Aggregated data may be retained indefinitely in anonymized form
  • Support Communications: Retained for 2 years for quality assurance
  • One-time Purchase Records: Maintained for legal and tax compliance purposes

7. Your Rights

Under Indian data protection laws, you have the following rights regarding your personal information:

  • Access: Request a copy of your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data in a structured format
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis
  • Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for advertising and remarketing (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India, including servers hosted by our cloud providers. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions for countries with equivalent data protection laws
  • Certification schemes and codes of conduct

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided personal information to us, please contact us, and we will take steps to remove such information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

EaseNotify

Support: [email protected]

Website: https://easenotify.com

Address: India
For specific postal address queries, please contact us via email.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in India.